Phone Banking


CU Talk
A 24/7 a toll free automated phone banking system where EFNCU members can call in to check balances, make transfers, payoff a loan, request a check or check a loan due date. All you need is a touch-tone phone and your member number to use CU*Talk.
  • Access account information 24/7
  • Transfer funds between EFCU accounts.
  • Withdraw from your accounts by requesting a check sent to your primary address
  • Check recent activity on accounts including cleared checks
  • Get current Credit Union rates and loan estimate calculations


Your membership is automatically set up to access phone banking. Call 1-888-379-0013 from your phone to access Phone Banking.

Your first use:

  • Call  and use the last 4 digits of your social security number as your pin.
  • You will then be prompted to create a customized pin. Your temporary pin of the last four digits of your social will expire after 90 days of opening your membership.
  • If it has been longer than 90 days since you’ve accessed your account with Phone Banking, please give us a call at 773-565-2000 and we will reset your pin.
  • Once you have successfully logged in, follow the prompts to navigate the phone banking menus.


Text Banking and  our Mobile App are other ways to access account information from your phone, giving you the ability to manage your accounts remotely.

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